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You can cancel your domestic flight bookings online. Log in to My Bookings, select the relevant booking and click on the Cancel button. For online cancellation, BharatRover will charge Rs. 400 per person per sector as standard cancellation charges.
To amend/cancel your ticket offline, call BharatRover Customer Care. For all offline cancellation of domestic flights a standard charge of Rs. 550 per person per sector, over and above the airline's own cancellation charge will apply. For international flight bookings a standard fee of Rs 850 per person would be charged for online cancellation and 1250 for any offline cancellation, over and above the airline's own cancellation charge.
For rescheduling of domestic flights, BharatRover will charge Rs. 400 per person per sector as standard rescheduling charges.
For no-show on domestic flights, BharatRover will charge Rs. 400 per person per sector as standard no-show charges.
Please refer to airline specific amendment and cancellation policy while using BharatRover Services. You may be required to directly contact the nearest airline office (of the concerned airline) to get your reservation cancelled.
In case of no-show or unutilized bookings, You shall be required to make requests for any valid and applicable refunds, as per the defined policies, within 90 days from the travel date in case of air/ rail/ cab/ bus tickets and/or the date of check-in for hotel bookings. No refund would be payable for any requests made after the expiry of 90 days of travel date/ check-in as aforementioned and all unclaimed amounts for such no-show or unutilized bookings shall accordingly be deemed to have been forfeited.
The refund shall be processed within 7-10 working days from the date of the cancellation request. If we have received the payment through a valid credit card, Debit Card,Net Banking then the same will be refunded to your original mode of Payment. Payments made using any other form of payment will be refunded by cheque within a maximum of 30 days from date of receipt of ticket. All refunds shall be processed subject to processing of refunds by the respective airline/service provider.
If, BharatRover, upon your consent makes the refund to any mode other than to the original source of your payment, and it suffers any claims, damages, costs, loss or expense as a consequence thereof, You shall be liable to indemnify, hold harmless and make good BharatRover to the fullest extent possible. Further BharatRover shall not be liable for any loss sustained by you arising out of provisioning of the wrong details to BharatRover for the purpose of refunds.
Please note convenience fee charged at the time of booking will not be refundable.